Frequently Asked Questions

FAQ

Welcome to our frequently asked questions! Here you will find a selection of the questions most frequently asked by our customers. If you have any further questions or specific needs during your stay, our team will be happy to answer them and assist you.

  • We look forward to welcoming you from 2pm on the day of your arrival. On the day of your departure, please vacate your room by midday.

  • Of course, we offer secure luggage storage where you can leave your belongings while you enjoy a city break.

  • Yes, cots are available on request and subject to availability. Please contact reception before your stay to find out more.

  • Our establishment does not accept holiday vouchers.

  • We do not have on-site parking. However, there are several public pay car parks nearby, including the Parking Wagram Arc de Triomphe at 10 rue de l’Étoile, just a few hundred metres from the hotel.

  • We regret that we are unable to welcome pets in our establishment.

  • Yes, the hotel has two rooms specially adapted for people with reduced mobility. For further details and to book this option, please contact reception before booking.